Refund policy

Return Policy
Thank you for shopping with us! Please read our policy carefully before making a purchase.

No Refunds
All sales are final. We do not offer refunds or returns for any items, including damaged, defective, or incorrect products. By purchasing from our store, you acknowledge and agree to this policy.

Damages or Issues
If your order arrives damaged, defective, or incorrect, please contact us immediately at circustcg1@gmail.com within 3 days of delivery. Provide photos of the issue and your order details so we can evaluate and resolve the matter.

Non-Returnable Items
All items purchased are non-returnable and non-refundable. This includes, but is not limited to, sale items, gift cards, and custom or personalized products.

Exchanges
We do not offer exchanges. If you receive a damaged, defective, or incorrect item, please contact us at circustcg1@gmail.com for assistance.

Contact Us
If you have any questions or concerns about your order, please reach out to us at circustcg1@gmail.com. We’re here to help!

For EU Customers Only:
Under EU consumer law, you have the right to cancel your order within 14 days of receiving your item(s) for a full refund. To be eligible, the item(s) must be in the same condition as received, unused, and in their original packaging. Please contact us at circustcg1@gmail.com to initiate a return. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.